Tutera Senior Living & Health Care, a well-established presence in the senior living and retirement sector since 1985, received 31 esteemed senior living awards in 2024 for its outstanding operational practices, high levels of customer satisfaction and superior senior care provided to residents across a dozen of its owned and managed senior living communities.
These senior awards underscore Tutera’s innovative approach to resident well-being and its dedication to ensuring employee satisfaction and welfare, cementing its position as a leader in the senior living industry.
Communities in the Tutera portfolio that achieved these awards include:
- Dixon Rehabilitation & Health Care Center (Dixon, IL)
- Highland Rehabilitation & Health Care Center (Kansas City, MO)
- Lakeland Rehabilitation & Health Care Center (Effingham, IL)
- Metropolis Rehabilitation & Health Care Center (Metropolis, IL)
- Mission Chateau Senior Living (Prairie Village, KS)
- Northland Rehabilitation & Health Care Center (Kansas City, MO)
- Sugar Grove Senior Living Community (Plainfield, IN)
- The Village at Mission Senior Living (Prairie Village, KS)
- Tiffany Springs Rehabilitation & Health Care Center (Kansas City, MO)
- Tiffany Springs Senior Living Community (Kansas City, MO)
- Wesley Court Assisted Living Community (Boiling Springs, SC)
- Windsor Estates Rehabilitation & Health Care Center (St. Charles, MO)
Awards
Clinical Excellence Award 2023
Wesley Court Assisted Living and Highland Rehabilitation & Health Care Center were dually recognized and awarded for Clinical Excellence – this award is given to the communities that have all clinical systems perfectly placed with the outcomes to prove it in the ways of regular compliance, minimal falls and staff retention.
Most Improved Team Member Retention Award 2023 and Inspired By You Culture Excellence Award 2023
Tutera communities were recognized for their team retention success with Tiffany Springs Senior Living and Highland Rehabilitation & Health Care Center taking top honors. This award is given to the communities that actively retain team members with the YOUNITE philosophy and create a culture in alignment with our vision, mission and values.
The Inspired by You Culture Excellence Award is awarded to the community that best demonstrates Tutera’s YOUNITE philosophy in that their actions and decisions center around our team members, residents and their families to create the best possible experience. Both Tiffany Springs Senior Living and Dixon Rehabilitation & Health Care Center received these awards this year.
Operational Excellence Award 2023 and Most Improved Hospital Readmission Rate Award 2023
The Operational Excellence Awards were awarded to Mission Chateau Senior Living and Metropolis Rehabilitation & Health Care Center, recognizing excellence in labor management and expense control within the communities.
Windsor Estates Rehabilitation & Health Care Center was awarded the Most Improved Hospital Readmission Rate.
Customer Service Excellence Award 2023 and Five-Star Award 2023
Numerous awards were given to communities with excellent customer service operations. Customer Service Excellence was awarded to both Sugar Grove Senior Living and Tiffany Springs Rehabilitation & Health Care Center.
Lakeland Rehabilitation & Health Care Center received the prestigious Five-Star Award of 2023, awarded to communities that achieved a 5-star rating from the Centers for Medicare & Medicaid Services.
Most Improved Resident Occupancy Award 2023
The award for Most Improved Resident Occupancy went to The Village at Mission and Lakeland Rehabilitation & Health Care Center, recognizing the communities that retain current residents and provide exceptional customer service and care and continue to attract new residents to the community.
Case Management Excellence Award 2023
Case Management Excellence was presented to Northland Rehabilitation & Health Care Center for timeliness of senior care assessment completion, lack of survey deficiencies, adherence to processes and management of Medicaid processes and measures.
Community of the Year Award 2023
Finally, the top honor of Most Outstanding Community of 2023 was awarded dually to Tiffany Springs Senior Living and Highland Rehabilitation & Health Care Center, both based in the Kansas City area. This award is the most prestigious award as it embodies the strongest commitment to Tutera Senior Living’s vision, mission and values, providing the best overall resident care and satisfaction outcomes, retaining team members with passion and commitment, and effectively maintaining trustworthy accountability.
Those recognized for this honor maintain a strong commitment and practice of the company’s values and mission. Each provides continued excellent resident care outcomes while maintaining fiduciary accountability.
The Future of Tutera Senior Living
The leadership team at Tutera Senior Living, led by CEO Joe Tutera, is grateful for the recognition received through this year’s Senior Living Operations Awards. They eagerly anticipate the opportunity to continue offering exceptional senior living communities to residents throughout the Midwest and Southern regions.
By prioritizing both resident well-being and employee satisfaction and retention, Tutera endeavors to foster a balanced culture grounded in inclusivity, hospitality and corporate responsibility. As they expand their portfolio of communities, Tutera Senior Living is dedicated to consistently earning recognition through their innovative approach to senior living and care.
The leadership emphasizes the lasting impact these awards will have on Tutera’s esteemed reputation and future expansion. Tutera remains at the forefront of senior living and health care, offering unparalleled options for assisted and independent living, as well as memory care services. Their unwavering commitment lies in providing premier communities where residents can lead fulfilling lives with compassionate care in accessible homes.
About Tutera Senior Living & Health Care
Tutera Senior Living & Health Care is a locally owned, diversified post-acute senior health care provider operating 68 senior living communities in 10 states throughout the country. As one of the nation’s premier senior care providers, Tutera Senior Living & Health Care offers its residents independent living, assisted living, skilled nursing, post-surgery rehabilitation and memory care.
In 1985, Dominic F. Tutera, M.D., founded Tutera to provide compassionate patient care with the uncompromising values of integrity, accountability and commitment. Tutera Senior Living & Health Care still embodies those values today. The Tutera Group is committed to making a positive difference in the lives of its residents and their families through senior living and health care experts who inspire and promote individuality and personal happiness.
Looking for Tutera Senior Living locations? To find the perfect senior living, skilled nursing or assisted living community near you, visit https://tutera.com/locations/.